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ATM Security: Take care of yourself while enjoying ATM convenience
- Protect your PIN; memorize it and do not write it down on anything you carry with you, especially on your Visa Check Card or your Navy Federal CUCARD.
- Protect your your debit/ATM card; do not allow others to use your cards (or know your PIN)
- Protect yourself: be alert and aware of your surroundings. Do not use an ATM if the lights are out or you see suspicious activity. If you sense something is wrong, leave the area immediately.
- At drive-up ATMs, keep you car doors locked, other windows closed, and engine running. Again, if you sense something is wrong, leave the area immediately.
- At walk-up ATMs, stand directly in front to shield the display screen, keypads, and transaction information from the view of others. If you sense that someone is attempting to view your transaction, hit cancel and leave.
- Take someone with you if you must make a transaction at night.
- Keep a low profile. Have your debit/ATM card ready when you approach the ATM.
- Once you have completed a transaction, leave the ATM site. Avoid publicly counting cash that you have withdrawn; count your money when you are safely away from the ATM area.
- Immediately report all crimes to the automated teller machine operator/owner and to the local law enforcement officials.
Lost or Stolen Cards
Please report lost or stolen cards immediately (24-hour service).
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Savings & Checking
Account Management
