Corporate Information
Careers
Who We Are
The Navy Federal Difference
As a credit union, we have members, not customers. We serve the men and women of the U.S. Army, Navy, Marines, Air Force, the civilian employees of the Department of Defense and their families. We have no stockholders—no outside third parties to exert influence. We operate under democratic control.
Each member has one vote in annual elections regardless of the amount of money they have deposited in the credit union. Since we are not for profit, our surplus funds, after ensuring reserves, are distributed to members as dividends, reduced interest on loans and improved services.
Navy Federal's Core Values
Our employees are our most valuable resource. And by supporting our core values, they ensure our present and future success.
COMMITMENT
Navy Federal is committed to providing products and services of superior value to meet the needs and expectations of our members. We are also committed to supporting our employees by providing competitive compensation and benefits, excellent training and development opportunities and a safe, attractive work environment.
INTEGRITY
Trust, openness, honesty, accountability and the highest ethical standards are important parts of Navy Federal's work ethic, supporting our trademarks of integrity and trust.
CREATIVITY
We encourage new and better ideas for Navy Federal's improvement because creativity and innovation are vitally important to our future.
COMMUNICATION
At Navy Federal, continuous, two-way communication is essential for us to work together in pursuit of superior member service.
PARTNERSHIP
At Navy Federal, we are all partners in the pursuit of our mission and corporate vision, and we strongly value teamwork and mutual cooperation.
Navy Federal's Vision
Navy Federal Credit Union will perform with such excellence that all present and potential members will choose Navy Federal as the preferred source for their primary, lifetime financial services.