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A new fraudulent email is being sent, allegedly from Navy Federal, to consumers, including Navy Federal members, trying to capture (“phish” for) your personal and financial account information. The email contains a link to a site which actually looks like Navy Federal’s Account Access Sign-On page. If you attempt to sign on and follow the instructions contained in the email, you are taken to other pages that also look like actual pages from Navy Federal’s Web site, including a page that asks you to enter personal and account information. This information includes your name, Social Security number, date of birth, credit card number and expiration date, ATM PIN and email address. Please do not be fooled! Navy Federal will NEVER send you unsolicited emails such as this requesting personal or account information.
Here is an example of the most recent “phishing” email we have received. Do not use the URL contained in this email—it directs you to the fraudulent site:
REMEMBER: If you receive an unsolicited email from Navy Federal, or from any other source, requesting personal information or asking you to verify your accounts or security settings, we suggest that you send the questionable email to us at phishalert@navyfederal.org. In the email to Navy Federal's phish alert email address, include a copy of the email in question along with the name of your Internet Service Provider (ISP).
Please Note: This phish alert email address is only to be used to provide copies of suspected phishing email to the credit union for review – these emails are not intended for issues that need a response. Navy Federal will not be responding to emails sent to the phish alert address.